This Purchase Policy is subject to, and incorporates by this reference, the Terms of Use. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.
Currency
All ticket prices for events that occur in the United States are stated in U.S. Dollars.
Payment Methods
WebTicketCenter.com accepts several methods of payment to accommodate your needs. If the event for which you are buying tickets is located in the United States, WebTicketCenter.com accepts Visa and MasterCard.
Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with your Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. WebTicketCenter.com will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Convenience Charges and Order Processing Fees
Tickets purchased on WebTicketCenter.com are typically subject to a per ticket convenience charge and a non-refundable per order processing fee. In many cases, delivery prices will also be owed.
Amount of Tickets Per Customer or "Ticket Limits"
When purchasing tickets on WebTicketCenter.com, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). This amount is included on the unique event page and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.
Cancelled and Postponed Events
Please see Canceled/Postponed Events for our postponed and canceled events policies, which are hereby incorporated into this purchase policy.
Opening Acts
Opening acts or guests may sometimes tour with headlining performers. WebTicketCenter.com is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening act is changed or canceled.
Wednesday, July 13, 2011
Refund and Cancellation Policies
All sales are final and non-refundable except in the event of a show being cancelled.
Any fees are non-refundable. If refunds apply to any tickets purchased, only the face value of the ticket purchased is refundable, not any fees associated with it.
In the event that a show gets cancelled, customer will automatically get a full refund of the face value of the ticket. If a show gets rescheduled to a new date, customer's original transaction will be applied to the new date. If customer opts to not attend the show at the rescheduled date, customer can ask for a refund. (See contact info at the top or at the bottom of this page)
Refunds must be requested within 14 days of the date change or customer forfeits rights to refund.
Please note that changes on support or opening bands do not qualify for refunds. Only if the headliner changes, customer is entitled to refunds. Otherwise, all sales are final.
For some events, two (or more) of the bands are considered headliners and the description of the event will state that. If so, customer is entitled to refunds when either or all of the headlining acts change or cancel.
Changes about door times or start times for the opening and support bands do not entitle to refunds as long as the start time for the headlining act(s) remains within an hour of the originally scheduled time.
Finally, changes about age restriction only entitle to refunds if the restriction narrows. For example, a show that is originally All Ages and then becomes 21+ entitles the customer to get a refund if that change prohibits the person to attend the show. If a show is originally 21+ and then becomes All Ages, no refund is warranted because the restriction widened.
Customer must contact us within 14 days of the change or customer forfeits rights to refund. (See contact info at the top or at the bottom of this page)
The criteria to apply refund rules when changes to a show have occurred is dependant on when the customer purchased the tickets. If customer purchases tickets to a show after those changes already occurred, no refund is warranted.
Please note that it is the purchaser's sole responsibility to ensure that a show's age restriction (if any) does not prevent customer to attend the show. No refunds are warranted if customer had purchased tickets but customer is not allowed into venue due to customer being underage.
Likewise, customer is responsible for entering the correct information, such as the correct name for the Will Call list. The name on the Will Call list is matched to customer's valid photo ID in order to allow customer to gain entrance.
For instance, if one entered one's first name as one's last name and viceversa and as a result that person's name could not be found on the Will Call list at the door, that would be due to customer's mistake and it would not in any case entitle to refunds.
Lack of proper identification causing customer not to be able to enter venue is also customer's fault and does not entitle to refunds.
Any fees are non-refundable. If refunds apply to any tickets purchased, only the face value of the ticket purchased is refundable, not any fees associated with it.
In the event that a show gets cancelled, customer will automatically get a full refund of the face value of the ticket. If a show gets rescheduled to a new date, customer's original transaction will be applied to the new date. If customer opts to not attend the show at the rescheduled date, customer can ask for a refund. (See contact info at the top or at the bottom of this page)
Refunds must be requested within 14 days of the date change or customer forfeits rights to refund.
Please note that changes on support or opening bands do not qualify for refunds. Only if the headliner changes, customer is entitled to refunds. Otherwise, all sales are final.
For some events, two (or more) of the bands are considered headliners and the description of the event will state that. If so, customer is entitled to refunds when either or all of the headlining acts change or cancel.
Changes about door times or start times for the opening and support bands do not entitle to refunds as long as the start time for the headlining act(s) remains within an hour of the originally scheduled time.
Finally, changes about age restriction only entitle to refunds if the restriction narrows. For example, a show that is originally All Ages and then becomes 21+ entitles the customer to get a refund if that change prohibits the person to attend the show. If a show is originally 21+ and then becomes All Ages, no refund is warranted because the restriction widened.
Customer must contact us within 14 days of the change or customer forfeits rights to refund. (See contact info at the top or at the bottom of this page)
The criteria to apply refund rules when changes to a show have occurred is dependant on when the customer purchased the tickets. If customer purchases tickets to a show after those changes already occurred, no refund is warranted.
Please note that it is the purchaser's sole responsibility to ensure that a show's age restriction (if any) does not prevent customer to attend the show. No refunds are warranted if customer had purchased tickets but customer is not allowed into venue due to customer being underage.
Likewise, customer is responsible for entering the correct information, such as the correct name for the Will Call list. The name on the Will Call list is matched to customer's valid photo ID in order to allow customer to gain entrance.
For instance, if one entered one's first name as one's last name and viceversa and as a result that person's name could not be found on the Will Call list at the door, that would be due to customer's mistake and it would not in any case entitle to refunds.
Lack of proper identification causing customer not to be able to enter venue is also customer's fault and does not entitle to refunds.
How To Purchase Concert Tickets Online
A great deal of individuals purchase concert tickets online. This is a fast and convenient way to get seats to popular events. Many events sell out quickly, and the most effective way to ensure getting seats to the event you want to go to, is by going on the internet. It is very disappointing missing an event you were looking forward to for weeks, because it sold out. You can prevent this by shopping on the web.
This is also a great way to find reduced priced tickets. It is possible to find a large amount of really good deals online. These deals are often not available if you try to find them offline. There are special discount websites that sell seats at vastly reduced rates. You can even find seats to sold out events through some of these special event websites.
The key to finding the best deals is knowing where to shop. It is a good idea to stick with the larger, more established vendors to make your purchase. These are sites you can trust and they will have many different kinds of venues listed on their website.
All of these ticket sites let you seat a virtual floor plan. It is easy to see how close your seats are to the stage. You have the option of buying the exact seat that you want. As soon as you submit your order for the seats, they will be reserved of you on the date of the event.
A good way to find out about ticket sales in advance, is by joining the official fan site of the artist. Here, you will find all of the concert dates and where you can purchase tickets. The also make announcements on any special discounts that are only available to members of the fan club.
A more risky way to get seats is by shopping on any of the big auction websites. This can be a good way to get last minute seats at a discount. And if you choose not to bid on the seats, there is usually the option to buy without bidding. The major auction sites are monitored to protect you from scams.
It is also possible to find opportunities on the web-based classified ad sites. This would be the riskiest way to obtain seats and it should be used as a last resort. These sites are not monitored or regulated, so there are a lot of scams present on the boards. If you are going to get your seats in this manner, it is import to do the transaction in person. You will need to be able to authenticate the tickets before you buy.
There are a lot of choices when it comes to purchasing concert tickets online. It is always better to purchase from suppliers that are well know and have a great track record on the internet. The more research you do, may uncover several viable choices where you can save a lot of money. It is a wise decision to compare several deals before you decide to buy.
This is also a great way to find reduced priced tickets. It is possible to find a large amount of really good deals online. These deals are often not available if you try to find them offline. There are special discount websites that sell seats at vastly reduced rates. You can even find seats to sold out events through some of these special event websites.
The key to finding the best deals is knowing where to shop. It is a good idea to stick with the larger, more established vendors to make your purchase. These are sites you can trust and they will have many different kinds of venues listed on their website.
All of these ticket sites let you seat a virtual floor plan. It is easy to see how close your seats are to the stage. You have the option of buying the exact seat that you want. As soon as you submit your order for the seats, they will be reserved of you on the date of the event.
A good way to find out about ticket sales in advance, is by joining the official fan site of the artist. Here, you will find all of the concert dates and where you can purchase tickets. The also make announcements on any special discounts that are only available to members of the fan club.
A more risky way to get seats is by shopping on any of the big auction websites. This can be a good way to get last minute seats at a discount. And if you choose not to bid on the seats, there is usually the option to buy without bidding. The major auction sites are monitored to protect you from scams.
It is also possible to find opportunities on the web-based classified ad sites. This would be the riskiest way to obtain seats and it should be used as a last resort. These sites are not monitored or regulated, so there are a lot of scams present on the boards. If you are going to get your seats in this manner, it is import to do the transaction in person. You will need to be able to authenticate the tickets before you buy.
There are a lot of choices when it comes to purchasing concert tickets online. It is always better to purchase from suppliers that are well know and have a great track record on the internet. The more research you do, may uncover several viable choices where you can save a lot of money. It is a wise decision to compare several deals before you decide to buy.
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